FAQs

 Q: Does the name Freak Scene come from the Dinosaur Jr track of the same name? 
A: Absolutely 

Q: When do you deliver?
A: We are delivering on Fridays anytime between 7am - 9pm, so your can enjoy your meal anytime over the weekend. 

Q: How difficult is it to cook?
A: We've taken all the hard work out of it, so you just have to reheat and assemble your plate. 

Q: Do you cater for allergens? 
A: Unfortunately we can not cater for allergens.

Q: If I am not home, what happens?
A: If you aren't home, don't worry, our couriers will leave your box in a safe place.

Q: Where do you deliver to?
A: Our courier will ship your boxes, next day delivery UK wide. You will receive a sms/email delivery notification when your box is on its way. 

Q: How long does the food last?
A: Our boxes are well insulated and include ice packs. We recommend that you refrigerate the chilled products within 24 hours of receiving the box. Most of the prep will last up to 72 hours but for best results we recommend that you consume asap. 

Q: How far in advance can I order? 
A: You can order at any time up until Wednesday midday for delivery on Friday.

Q: Can I add or remove items? 
A: No, however we have three different boxes, vegan, pescatarian and one that includes meat. We hope that works for most of you however if you have any suggestions for future boxes, drop us an email. 

Q: How much is the delivery cost?
A: Delivery is included in the price of the box.

Q: Is VAT included in the price?
A: Cold takeaway food and drinks is zero rated  

Q: What packaging do you use? 
A: We use Woolcool Insulated Food Delivery Boxes this consists of a strong, robust outer cardboard box, containing two insulating Fleece Liners. The insulated food boxes are sustainable, recyclable and reusable. 

Q: Will you be doing any more in the future? 
A: Stay tuned for further announcements